Webinar - Dare to rethink your indicators: Measuring what really matters
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ABOUT THIS EVENT (this webinar will be in French)
In a context where organizations are changing rapidly, continuing to manage with misaligned indicators of operational reality can slow down performance. This webinar proposes to challenge traditional KPIs to replace them — or supplement them — with metrics that measure what really matters. Through concrete examples, an interactive quiz and a structuring framework, you will discover how to align your indicators with strategy, value creation and real impact. You will leave with clear paths to initiate a transition to a useful, mobilizing and efficient measurement culture.
📅 Date: August 20, 2025 ⏰ Time: 11am - 12pm EST 📍 Location: Online, exclusively on LinkedIn 🎤 Speaker: Mireille Robitaille, Director in Continuous Improvement and Change Management, GCL
Webinar Objectives
Discover how to align your KPIs with strategy, value, and real-world operations to drive meaningful change
Webinar Agenda
The limits of traditional KPIs Presentation of the most common indicators (productivity rate, deadlines, volumes) and their perverse effects when they are no longer aligned with business strategy or value creation.
Introduction to OKRs and Value Measurement Presentation of new approaches focused on expected results (OKRs), their logic of strategic alignment, and the differences with output-oriented KPIs.
Real-world examples of customer-oriented or impact-oriented metrics Presentation of modern KPIs in supply chain, production and service environments (eg, promise honored rate, cost per value delivered, operational reliability index, etc.)
Quiz: Do your KPIs really serve strategy and overall performance? Interactive quiz of 8 questions aimed at making participants reflect on the relevance, communication, accountability and real usefulness of their indicators. Each question is followed by a brief analysis to help them move forward.
Transition model to a useful measurement culture Presentation of a transformation framework: how to review its indicators, involve stakeholders, integrate impact KPIs and build effective data governance.
Tips to ensure team buy-in Concrete advice to strengthen ownership: storytelling of indicators, leadership of managers, meaningful dashboards, and direct link between indicators and recognition.
Who Should Attend?
This webinar is aimed at executives, operations managers, performance managers, supply chain, production or service professionals, as well as anyone involved in indicator governance or organizational transformation. Whether you are questioning or already in action, this exchange will help you take a step back... and to move forward.
3 months